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Your holiday is protected

Terms & conditions

TravelEssence is a travel service provider. We inform, advise and make reservations. TravelEssence provides these services on your behalf. Our general terms and conditions (last amended on January 1, 2021) apply to all agreements with TravelEssence.

You can download our terms and conditions here.

Your holiday will be covered in one of the following two ways:

ATOL

We have been officially approved for our ATOL license (No. 11760) and are proud that your holiday with us is fully protected by the ATOL scheme under the trading name - Little Travel UK LTD.

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EVO

Policy Holder: Little Travel (UK) Limited t/as Little Travel, TravelEssence

Company Registration number:

Policy Number: EV2204UKFI0174

Policy Period: 11 April 2022 till 10th April 2023

TravelEssence is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with the current Package Travel Regulations all passengers booking with TravelEssence are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of TravelEssence.

This Policy is issued by Evolution Insurance Company Limited which is registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA.

Evolution Insurance Company Limited is authorised and regulated by the Financial Services Commission in Gibraltar and authorised and subject to limited regulation by the Financial Conduct Authority (FCA) in the UK. Details about the extent of our authorisation and regulation by the FCA are available from us on request.

In the unlikely event of Insolvency of TravelEssence please follow the procedures below:

Claims should be submitted in writing, supported by documented evidence quantifying the value of the claim, to: Evolution Insurance Solutions Limited, 53A High Street, Saffron Walden, Essex, CB10 1AA or via email to claims@evo-insurance.com

Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond (with the exception of Credit and Debit card). This policy will also not cover any loss sustained by Passenger(s) booked on a flight-inclusive package sold and commencing within the United Kingdom.

**Policy Period covers bookings made within the dates specified regardless of the date of travel**

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