Everything you need to know

Practical travel information for New Zealand

Planning a holiday to New Zealand? This guide provides all the essential practical information you need for a smooth and enjoyable journey. From visa requirements and transportation tips to health and safety advice, we've got you covered.

A travel specialist talks through a map of New Zealand with a customer
Road sign warning of a penguins crossing

Key travel tips at a glance

Here’s a quick overview of the things you need to know before you travel to New Zealand:

  • Passport: A valid passport and visa are required for entry

  • Currency: New Zealand Dollar (NZD), cards widely accepted

  • Languages: English, Māori, NZSL

  • Driving: On the left side of the road

  • Flights: Domestic flights connect different regions

  • Mobile coverage: Excellent in cities, limited in remote areas

  • Power: Type 1 adapter required

  • Weather: Opposite seasons to Europe

Visa and entry requirements

Passports

Ensure your passport is valid for at least six months beyond your planned return date. If it’s due to expire, renew it before applying for a visa. Children must also have a valid passport, with the same requirements applying to minors.

For more details on passport validity, click here.

A passport with several stamps
Premium Economy flights travellers talking with a glass of champagne

New Zealand visas

If you're not a New Zealand or Australian citizen, you'll need a visa to enter New Zealand. 

British passport holders can apply for the free NZeTA (New Zealand Electronic Travel Authority), which is valid for up to two years and allows stays of up to six months. If you need a longer stay, you will need to apply for another type of visa. Every traveller must be in possession of their own visa, including children.

We recommend submitting your visa application as early as possible, but a minimum of four weeks before departure. It's also a good idea to print your visa approval and any related documents to carry with you while travelling within New Zealand.

For more details on entry requirements for British nationals, click here.

Health and safety

New Zealand is generally a very safe country, and its people are famously welcoming. As always, use the same common sense you would at home. Cities and towns are typically safe even after dark, though in some areas it’s more convenient to take a taxi if you’re out on your own at night. And don’t hesitate to ask your hosts for local tips, they’ll be more than happy to help.

Vaccinations and medication

Before travelling to New Zealand, ensure your vaccinations are up-to-date and check if any are required for entry. Consult your GP or check the latest advice here.

If you take prescription medication, carry enough for the duration of your trip, along with proper documentation.

Healthcare and insurance

New Zealand has excellent healthcare, but travel insurance is still essential. Ensure your policy includes medical treatment, emergencies, and evacuation, so you’re fully protected throughout your trip.

Christchurch farm hosts smiling at the camera
A person snorkelling and swimming with dolphins in New Zealand
Kaikoura

Sun safety

The New Zealand sun can be very strong, particularly in summer and at high altitudes. Use high-SPF sunscreen, wear hats and sunglasses, and stay hydrated.

Wildlife safety

New Zealand has very little wildlife to be concerned about. Sandflies and other insects can be a nuisance in certain regions, particularly near water, so it’s best to carry insect repellent.

Swimming and ocean safety

The waters around New Zealand can have strong currents. Swim at patrolled beaches marked with red and yellow flags.

Emergency services

For police, ambulance, or fire, dial 111. The international emergency number 112 will also redirect to 111.

Money and payments

The local currency in New Zealand is the New Zealand Dollar (NZD). You can exchange money at banks or currency exchange offices, or withdraw NZD from ATMs. Credit and debit cards are widely accepted, though it’s useful to carry some cash for smaller purchases or in remote areas.

Tipping is not mandatory but is appreciated for good service. Tipping in New Zealand is less common than in other countries, but in restaurants with full table service, a tip of 10-15% is typical. Some restaurants may automatically add a service charge in the bill.

A close up of three New Zealand dollar banknotes
West Coast

Transportation in New Zealand

Despite its rugged landscape, New Zealand is easy to navigate, with domestic flights, trains, buses, taxis, and ferries connecting major cities and regions.

Public transport is efficient in urban areas, while renting a car offers flexibility for exploring rural and remote areas.

Driving in New Zealand

Driving is on the left in New Zealand, and most road laws feel familiar to UK visitors. Distances and speeds are measured in kilometres, so keep an eye on limits and follow local rules, including alcohol restrictions.

British licence holders can drive for up to 12 months as tourists. Rental cars are widely available at airports and major cities, with insurance typically included. However, it’s always advisable to confirm cover details with your provider.

Urban roads are generally well maintained, while rural routes can vary. Check your journey in advance, particularly if you’re heading somewhere remote.

For a smooth, stress-free trip, our experienced travel specialists can arrange your rental and insurance, plus share their recommendations for scenic stops along the way.

A car stopped on the side of the road of Arthur's Pass in New Zealand
Arthur's Pass

Public transport

Public transport in New Zealand is reliable and affordable. Major cities have well-connected bus, tram, and metro systems, while smaller towns are served by buses or regional trains.

For longer distances, buses and trains offer scenic routes. Check schedules in advance and purchase tickets at stations, online, or via transport apps.

Travel passes and contactless cards are available in many cities, offering convenient, discounted access to multiple journeys.

A green tram travels down a road in Christchurch, New Zealand
Christchurch
Stewart Island Ferry moving along the water in New Zealand

Travelling between islands

The most popular way to travel between the North and South Islands is by ferry. Regular services run between Wellington (North Island) and Picton (South Island), providing a scenic way to cross the Cook Strait. Ferries offer amenities and breathtaking views of New Zealand’s coastline.

You can often take your rental car on the ferry, so your road trip can continue seamlessly between islands. Alternatively, domestic flights offer a faster option, with airlines like Air New Zealand and Jetstar operating frequent routes.

Ferries also connect the main islands with many of New Zealand's smaller islands, such as the wildlife haven of Stewart Island (Rakiura) and the paradise of Waiheke Island.

Connectivity and mobile use

New Zealand offers widespread mobile and internet coverage, especially in urban areas. Local SIM cards with affordable data and calling plans can be purchased at airports and local shops. Alternatively, eSIMs provide a convenient way to access mobile data for compatible devices.

Wi-Fi is also widely available in cafes, hotels, and public spaces.

In remote areas, however, internet access may be limited or unavailable, and some accommodations may charge for Wi-Fi.

New Zealand uses Type I power outlets, so be sure to bring the appropriate adapter to charge your devices.

A cafe by the road in Collingwood, New Zealand
A parrot perched on rock with mountains behind

Best time to visit New Zealand

The best time to visit New Zealand depends on the type of experiences you’re looking for and the regions you plan to explore. For mild weather and fewer crowds, spring (September to November) and autumn (March to May) are ideal.

For a more detailed look at when to go, check out our dedicated page.

Climate in New Zealand

New Zealand features a remarkable range of climates, from subtropical warmth to alpine chill:

  • Subtropical climate: The northern parts of the North Island enjoy warm, humid summers and mild winters.

  • Temperate climate: Much of the central North Island has a temperate climate, with pleasant summers and mild, manageable winters.

  • Alpine climate: The South Island’s high country brings cold winters and snowy conditions — perfect for skiing.

  • Rainforest climate: Fiordland is one of the wettest regions in the world, with heavy rainfall feeding its dramatic, lush landscapes.

  • Coastal climate: Coastal areas experience milder, more stable weather, while inland regions see greater temperature swings.

Couple walking through Rotorua forest in bay of plenty, New Zealand
A view of Auckland in the distance on a clear day in New Zealand
Auckland

Time differences in New Zealand

New Zealand operates on New Zealand Standard Time (NZST), which is used across both the North and South Islands.

The time difference between the UK and New Zealand is typically 12 to 13 hours, depending on the time of year and daylight saving changes.

Be sure to factor this in when planning your journey.

Your next steps...

Choose how your journey begins