How we work

We make your dream journey a reality

We understand there are a lot of unknowns when you're planning a trip to Australia or New Zealand. We’re here to make everything feel smooth and ensure all your questions have an answer.

Customers Job and Nelly seated at a wooden table during a planning meeting with their travel expert, smiling as they discuss their upcoming trip, with a large photograph of a New Zealand helicopter excursion on the wall behind them.
Kayakers paddle close to the shore in Abel Tasman National Park, New Zealand

A bespoke approach

No two trips are ever the same. We help travellers plan all kinds of holidays to Australia and New Zealand, from journeys laced with exploration and adventure, to those that take a more leisurely, laid-back pace.

With more than 20 years of experience and a trusted network of local hosts, experts and partners, we connect all the dots to bring your dream holiday to life.

Travel smarter with insider knowledge

We know the best routes to get from Dunedin to Auckland, as we do Adelaide to Byron Bay. If you’re wondering how much time to allow for visiting the Great Barrier Reef, or where to find the best vineyards in Marlborough, we’ll guide you with genuine first-hand experience.

Our aim is to help you get the most from your journey, without any unwanted detours or guesswork.

Four steps to your dream trip

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Get in touchWe are available by phone and online from Monday to Saturday. You'll be connected to a knowledgeable travel specialist.
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Start planningWe'll arrange an appointment to get to know you and explore your preferences and ideas in detail. Everyone is unique, and so are our trips.
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Proposal reviewYou'll receive a detailed itinerary, complete with descriptions and photos of the regions, accommodations, and activities we've selected for you.
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CountdownOnce you're completely happy with your itinerary, you sit back while we take care of the details. The countdown to your dream holiday begins!

Inspiring options, secret spots & unique ideas

You might already know where you want to go, but we’ll show you what possibilities lay within your plans.

From hidden gems most travellers don’t know about, to the quintessential experiences that stay with you long after you return home, we help make sure your self-drive holiday Down Under is filled with unique places and special moments.

Aus great barrier reef snorkeling boat couple partner see and do active
A local Aboriginal guide showing a pair of tourists ancient rock art in Australia

We take care of the details

With longstanding relationships with hosts, guides and rental companies, we secure the very best service, comfort, and value for your holiday.

We take care of all the finer details, so you can focus on discovering vibrant cities, unspoilt landscapes, and the people and cultures that are woven within them.

Leaving you free to enjoy the adventure

At TravelEssence, we want you to have the holiday that’s perfect for you, not someone else, which is why we take the time to curate an itinerary that takes everything into consideration. We’ve been doing this for over 20 years, and have created memorable trips for thousands of passionate travellers.

With peace of mind on everything from your flights, to the finer details like where you’ll stay, and how you’ll get there, you’re free to embrace the open road as you embark on your adventure Down Under.

Two people sitting in a swimming pool looking out at the wild bush beyond in Australia
Your journey starts here

Start planning your dream trip